Shipping Policy for Powell-India.com

Powell Electronics ships to all countries within the European Union as well as the United Kingdom.

Shipping Methods & Carriers

We primarily use DHL for all shipments. Customers may also enter their own courier account details at checkout to arrange shipping using a preferred carrier.

Orders are managed by local Powell Electronics sales representatives, offering personalized support in your local language. Each customer is assigned a dedicated contact who will send Order Acknowledgements and assist with any shipping requests.

Shipping Costs & Duties

Shipping costs are calculated automatically at checkout based on the weight and destination of the order using real-time rates from the DHL system.

All taxes, duties, or fees applicable to the shipment will also be calculated at checkout and are handled directly by Powell Electronics via DHL unless the customer chooses to ship using their own courier account.

Delivery Times

Delivery timelines vary depending on the product:

In-stock items: Same-day shipping is available for qualifying orders placed before 1:00 PM (Ireland time).
Special-order or processed items: These may require an additional 4 to 5 working days before dispatch.

Estimated shipping times and availability will be clearly stated at checkout for each product.

Pickup & Third-Party Couriers

Customers may opt out of our DHL service by selecting their own courier at checkout. In such cases, the assigned Powell Electronics representative will coordinate the pickup and provide support for specific delivery arrangements.

We ship exclusively from our central warehouse in Ireland.

Restricted Items

Powell Electronics does not ship dangerous or restricted goods. All listed products are compliant with European shipping regulations.

Returns & RMA Policy

All orders are NCNR (Non-Cancellable, Non-Returnable) unless approved in writing prior to purchase.

If a product does not meet the manufacturer's specification, customers may request a return by contacting Powell Electronics for a Returned Merchandise Authorization (RMA) number.

Returns must be made within 60 days of the invoice date
Products must be in original packaging, unused, and in like-new condition

Personalized Support

Unlike many online-only platforms, each Powell Electronics order is handled by a local team member who provides personal support throughout the order lifecycle. Customers are introduced to their assigned contact during the order process for fast, localized service.